Reference

Terms & Conditions That Protect Your Account

brojp slot operates under a clear set of terms that define how your account, deposits, and withdrawals are handled — from your first DANA or OVO top-up to…

Account Eligibility TermsDANA, OVO, GoPay, QRIS Payment RulesWithdrawal & Verification PolicyAccount Suspension ConditionsDispute Resolution Process
brojp slot Terms & Conditions That Protect Your Account
REACH OUR POLICY TEAM

Contact Us About Any Term or Clause

If any clause in these terms is unclear, or you believe a policy has been applied incorrectly to your account, our support team is available every day from 08:00 to 23:00 WIB — including from Semarang and across all Indonesian regions. We aim to respond to policy-related queries within two hours during operating hours. You can reach us through the channels below.

Team online

Live Chat

Open the chat widget on any page between 08:00 and 23:00 WIB. Our agents handle account-specific policy questions and can escalate to a compliance officer when needed.

Email Support

Send a detailed message to our policy inbox and receive a written response within 24 hours. Email is the recommended channel for formal disputes about account terms or payment clauses.

WhatsApp Line

Reach our policy support team via WhatsApp during operating hours for quick clarifications about withdrawal conditions, account suspension notices, or payment rule questions.

HOW WE UPHOLD THESE TERMS

Data Handling, Security and Your Account Rights

Every clause in our terms is backed by operational practices you can verify through your account dashboard.

Data Retention Policy

We keep your account and transaction data for 12 months from your last active session. After that period, anonymised records may be retained for fraud-prevention purposes only, in line with our privacy commitments.

Account Security Measures

Two-step verification is available on your account settings page. We recommend enabling it immediately after registration to protect against unauthorised access, especially if you use OVO or GoPay for recurring deposits.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your preferred language and payment method. No advertising cookies are placed without your explicit consent via the cookie banner.

Withdrawal Verification

Every withdrawal request above a set threshold triggers an identity check matched against your registration details. This step protects your funds and ensures the correct QRIS or bank account receives the payout.

Dispute and Escalation Path

If live chat or email does not resolve your concern within five business days, you may formally escalate through our compliance email. We document every escalation and respond with a written decision within seven business days.

Term Change Notification

When we update any clause, a notice appears on this page and, where possible, is sent to your registered email. The effective date of each revision is displayed at the top of the updated document.

Common Questions About Our Terms & Conditions

These are the questions we receive most often about how our terms apply to real account situations — covering eligibility, payment rules, data rights, and what happens when something goes wrong. Each answer reflects the actual policy in force today, not a general summary.

These terms apply to every person who creates or uses a brojp slot account, where local law permits. By completing registration and making your first deposit via DANA, OVO, GoPay, or QRIS, you confirm that you have read and accepted every clause in this document.

Yes. We may update these terms at any time. When we do, the revised version is posted on this page with a new effective date. Continuing to use your account after the update date means you accept the revised terms. We aim to notify you by email where possible.

A breach of any term may result in a temporary account restriction or permanent closure, depending on severity. We will notify you by email before taking action, except in cases of suspected fraud, where immediate suspension may apply to protect account funds.

Deposits made via DANA and OVO are subject to the minimum and maximum limits set in the payment section of these terms. Processing times and any applicable fees are disclosed at the payment screen before you confirm the transaction. Limits depend on local law and provider rules.

Send a data request to our compliance email from your registered address. We will compile and return your account history, deposit and withdrawal records, and session data within seven business days, in line with our 12-month data retention period.

Start by contacting live chat between 08:00 and 23:00 WIB with your transaction reference. If unresolved after 48 hours, escalate via email. Our compliance team issues a written decision within seven business days of receiving a formal escalation.

Yes. The same account terms, wagering conditions, and withdrawal rules apply whether you are in Aviator, Super Bingo, or any other title in the lobby. Game-specific rules are listed in the individual game description, and those rules form part of the overall terms you accepted at registration.